Returns & Exchanges

At New Arrivals, we want you to love every purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. If you are not completely satisfied, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.